A better way always starts with listening.
My journey to design started with a workshop and a chat over coffee. Breakthroughs and impactful life moments happen when you least expect it. This is the story of how I stayed ready and jumped at the opportunity to start a life in design.
UX Designer
Product Design Lead
As a Product Design Lead at Wayfair, my focus is to drive an elevated experience for our most engaged customers across all of our brands.
Social Media Manager
Starting in 2018, I’ve spent my weekends at CBS Sports in New York City. My responsibility is to partner with TV talent to communicate the NFL’s rules and officiating philosophies through various social media platforms (the mediums include videos, tweets, etc.).
UX Designer II
As a designer in Loss Prevention, I focused on improving the safety of our retail teammates. Enhancing communication and improving accessibility of technology helps keep our associates safe. Information gathering related to suspicious activities has never been easier.
MS in User Experience Design
From 2017 – 2019, the User Experience Design (MS) program at Kent State taught me to create more effective research protocols, navigate stakeholder relationships, deliver products for a client and work directly with other designers. I held the status of Golden Key National Honour’s Society for the duration of the program.
UX Designer I
During my tenure on the In-Store Marketing team, we greatly improved the price-point signing experience for retail associates. In constant contact with users across the United States, we developed new applications and processes that are simple, effective and efficient.
eCommerce Admin
My primary responsibility in eCommerce was to manage vendor relationships and partner with our merchants. Simultaneously I was a full time UX Design M.S. student and was designing a support site for shared knowledge amongst admins, payroll and management.
Tech Support
From 2013 to 2016, I used my role in technology support to more effectively learn how to communicate with end-users, learn about new technologies and develop a training curriculum for our associates. In addition, I spearheaded standardization initiatives and designed a support site for all 400,000+ DSG associates.
BBA in Computer Systems
From 2009 to 2013, my undergraduate curriculum consisted of learning web design, various programming languages and public speaking. In 2013, technology businesses in Ohio awarded me as “best speaker” following our senior class presentation on an Android application that our team created.
SKILLS
Design Thinking
There are no failures, just findings. Design thinking is an effective way to approach complex problems. From lean experimentation to effective advocation, my passion is to seamlessly improve how people interact with technology.
Multimedia
Every user learns in a different way and part of my job is to find the right vehicle for information. Videos that are product-centric have worked well for me thus far in academia and at work. If you are interested in examples of media that I have produced and distributed, check out the Work section.
Coding
Having a B.A. in Computer Systems, I understand the logic behind coding languages and have paired with engineers on past projects. This experience helps when assessing feasibility and scalability in the development cycle.
Pivoting
For every team that I have worked on in design or prior to, I pride myself on being adaptable. In the past that has meant assuming product manager responsibilities, writing .CSS sheets, facilitating stakeholder updates and speaking at town halls. If it helps us hit our goals, I’m in.